Employment Type: Permanent - Full-time
No remote. Candidate needs to be on site for the duration of the assignment.
**This position requires the flexibility to work an expanded work schedule, including early mornings, nights & weekends during major implementation and support efforts**
Actively work on all aspects of the Radiant implementation. Support and maintain Tracemaster, Epiphany, Arthrex Synergy and Stryker Studio3.
Coordinate and communicate with Radiology and Cardiology personnel, including managers, and representatives from other clinical/business entities
Coordinate with business users for design, implementation and support of the system.
Routinely perform in-depth analysis of workflows, data collection, report details and other build, design and configuration issues associated with Epic use
Develop product content (build all necessary codes/databases/rules/functions) for each implementation
Prioritize and implement system change requests; coordinate software updates and changes with end-users
Ensure test scripts are created, reviewed and updated to reflect proposed workflow solutions
Collaborate effectively with Epic personnel using Sherlock or other appropriate tools
Develop relationships, trust, and credibility to successfully manage multiple demands; maintain daily communications with Epic users
Review software, analyze business operations and collaborate with colleagues, client Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs
Thoroughly review and test each new release and enhancement; perform system configuration and database setup according to practice/software requirements
Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis
Assist with all Quality Assurance processes including change management and testing efforts; participate in disaster recovery measures
Participate in user meetings, in-services and internal team meetings; Provide subject-matter-expert knowledge transfer to colleagues
Remain current on Epic technologies and obtain certification in Epic applications as warranted
Facilitating IT Radiology team communication to close any gaps as well as managing the implementation needs across various application teams.
Coordinating with training team to ensure end-user comfort and happiness with functionality and tools.
Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiency.
Work independently and provide status updates on assigned duties.
Promote teamwork and collaborate with application analysts, technical resources and others as required to get the job done.
Develop and maintain collaborative and effective working relationships at all levels.
Ability to manage multiple tasks, analyze data and understand process flow.
Bachelor’s Degree required
Epic Radiant certified
Capable of resolving issues through innovative problem solving and solution development tactics
Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused while meeting deadlines
Flexibility with work schedule and capable of working extended hours to accommodate clinical users, project needs and deadlines
Proficient in MS Office including MS Project and MS Visio etc.
Work on several key projects simultaneously
Strong interpersonal skills; ability to communicate with all members of the organization