* JOB DESCRIPTION (including, but not limited to): Supervisory position
1.) Management of front desk and registration staff of 3-5 people.
15.) From the monthly physician and mid-level schedules, prepare a Northeast Office schedule assigning nuclear testing, pacer days, defib days, consults, follow up visits, etc.; set up the schedule by doctor for each month in Medent by applying specific templates to each day.
16.) Upon completion, type up a monthly calendar on the website.
17.) Develop, as needed, and maintain provider’s schedule templates in Medent. Keep a book of current templates for easy review of days.
18.) Coordinate physician and mid-level time off to ensure correct office scheduling
19.) Inform Hospital Liaison of physician days off.
20.) Review, highlight and make notations as needed on weekly schedule prepared by Hospital Liaison and distribute to physicians and staff.
21.) Run monthly Cancellation and No Show reports; review these reports to ensure that patients have rescheduled missed or cancelled appointments so no one gets lost in the shuffle.
22.) Maintain the petty cash fund and perform a monthly reconciliation of fund for replenishment; go to bank to cash check when we receive replenishment.
23.) Perfeommonthly purchase of office supplies.
24.) Minimal supervision of Billing Coordinator.
25.) Run an Open encounter report weekly to ensure all fee tickets are accounted for. Work with Billing Coordinator to investigate encounters not accounted for.
26.) Close duplicate encounters daily.
27.) Review patient balances on fee tickets daily and highlight balances for receptionists to collect.
28.) Contact collection department when any balances are found that need rebilling or are in question.
29.) Work with Billing Dept. to assure proper procedures are being followed for obtaining patient information, referrals, procedure codes, etc. and attend insurance meeting as needed. 30.) Box up and move records to basement storage cage as needed.
31.) Maintain log of all records in storage.
32.) Purge old charts as required.
33.) Back up scheduling of TEE’s and doctor’s daily hospital lists in Senior Receptionist’s absence.
34.) Medent contact person in office when problems arise.
35.) Work with Nurse Manager to achieve maximum flow of office.
36.) Keep informed of regulations affecting the office at attending seminar, insurance meetings, reading literature, etc.
37.) Provide assistance and support to COO as necessary.
38.) Consult with Human Resources as needed regarding recommendations and compliance to Federal and State regulations for handling personnel issues.