2018-06-26

Front Desk PEC
Job Opportunity at Neil Goldman & Associates

Posted on Jun 26

http://www.neilgoldman.com    914-953-7126

Location: Silver Spring, MD
Job Type: Full Time
Job ID: W4162530

LOGO

Dental Front Desk - Patient Experience Coordinator

COME JOIN THE TEAM!!

Patient Experience Coordinators are organized, exceptional communicators, and have the skills necessary to multi-task effectively and efficiently.
You will be the primary contact with our patients, and you are responsible for the patients having an exceptional customer service experience in our practice. 

This position is a FULL TIME located in SILVER SPRING, MD.

Compensation:

  • Competitive salary with bonus opportunity
  • Health benefits available, 401K, and PTO
  • Training with upward mobility to management

Responsibilities

  • Greeting and welcoming patients 
  • Answering the phone following office protocol
  • Taking and distributing calls or messages as necessary
  • Communicating patient status 
  • Documentation of patient administrative records
  • New patient paperwork
  • Medical and Dental history’s and annual updates
  • Insurance information
  • Treatment consent documentation
  • Patient ledger and transactions
  • Financial agreements
  • Patient referrals 
  • Office schedule
  • Communication and collection of patient balances due following office protocol
  • Maintaining a clean and inviting office and patient check in area
  • Participation in daily team huddles
  • AM huddle meeting
  • PM strategy meeting
  • Participate with ongoing feedback, training, and occupational reviews

Key Competencies

  • Excellect communication skills
  • Attention to detail
  • Leadership, planning, and organizing skills
  • Compassion
  • Interpersonal skills
  • Teamwork

Qualifications

  • Prior customer service experience
  • Must be patient focused
  • Energetic
  • Must have excellent oral and written skills
  • Friendly and positive demeanor
  • Dental administrative experience a plus

Apply via this ad

Neil Goldman
Mid Atlantic Dental Partners
ngoldman@mid-atlanticdental.com
914 953 7126

 

Twitter
HealthCareProfessional.com is owned, operated, and copyrighted by Career Marketplace (© 2002-2019, All Rights Reserved)
CAREERMARKETPLACE INC BBB Business Review